Haytee Shipping Policy
At Haytees, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines how we handle shipping, delivery times, costs, and related procedures.
1. Shipping Destinations
We currently ship to the following regions:
- United States: Including all 50 states and U.S. territories
- International Shipping: We offer international shipping to select countries. Please check our website or contact us for a list of available destinations.
2. Shipping Costs
Shipping costs are calculated at checkout based on the destination, shipping method, and the weight of your order. You will be able to review the shipping cost before finalizing your purchase.
- Domestic Shipping (U.S.): Standard shipping rates apply based on your location and the size of your order.
- International Shipping: Rates vary depending on the destination country and the size of your order. Please note that international shipments may be subject to customs duties, taxes, and import fees, which are the responsibility of the recipient.
3. Processing Time
Orders are typically processed within 7-10 business days after payment is received. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.
4. Shipping Methods and Delivery Times
We offer several shipping options to meet your needs:
- Standard Shipping (U.S.): 5-7 business days
- Expedited Shipping (U.S.): 2-3 business days
- International Shipping: 10-20 business days, depending on the destination
Please note that delivery times are estimates and may vary due to factors beyond our control, such as carrier delays, customs processing, or holidays.
5. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website. Please allow up to 24 hours for the tracking information to become available.
6. Lost or Damaged Shipments
Haytees is not responsible for lost, stolen, or damaged packages. However, if you experience any issues with your shipment, please contact us at [email protected], and we will do our best to assist you. If your package is lost or damaged during transit, you may be eligible for a claim with the shipping carrier.
7. Incorrect Shipping Address
Please ensure that your shipping address is correct before submitting your order. If you realize that you’ve entered an incorrect address, contact us immediately at [email protected]. We will do our best to update the address before your order ships, but we cannot guarantee changes after the order has been processed.
8. Customs and Duties (International Orders)
For international orders, customs duties, taxes, and import fees may apply. These charges are determined by the destination country and are the responsibility of the recipient. Haytees is not responsible for any delays caused by customs processing.
9. Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at:
Haytees
Email: [email protected]
By placing an order with Haytee, you acknowledge that you have read, understood, and agree to this Shipping Policy.